May 11-13, 2022

The Sawgrass Marriott, Ponte Vedra, Florida



Hosted By

May 11-13, 2022

Enjoy a round of golf at a nearby course!




Hosted By

May 11-13, 2022

Get out on the water for an inshore fishing trip!




Hosted By

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Relax with a Spa Treatment at The Sawgrass Marriott, Ponte Vedra, Florida.



May 11-13, 2022


Hosted By


Dear Friends,

The unprecedented circumstances presented by the COVID-19 global pandemic forced us to cancel the 2020 Sunshine Conference to ensure the safety of our attendees.

We missed all of you and the camaraderie the conference grants our guests and presenters alike. We look forward to seeing you at the 2021 Sunshine Conference.
May 11-13, 2022, at the Sawgrass Marriott, Ponte Vedra, Florida.

We will follow local, state and federal guidelines with regard to Covid for the safety of all.


Wishing you safety and good health,


Bubba, Randy, Jay, Myron, Carol, Courtney and Dyan

2022 Sunshine Conference Details & Sponsors!

Our Platinum Sponsors

Our Venue

Book your room now!
Conference meals included: Welcome Reception, Conference Hall Breakfast, Lunch and Breaks, and Offsite Dinner on Thursday Evening.

Located at: Sawgrass Marriott
Golf Resort & Spa
1000 PGA Tour Blvd., Ponte Vedra Beach, FL 32082

Located at: The Hilton Garden Inn
Jacksonville Ponte Vedra Sawgrass
45 TPC Blvd., Ponte Vedra, FL  32082

Our Gold Sponsors

We are pleased to announce The 10th Annual Sunshine Conference will be held at The Sawgrass Marriott, located in Ponte Vedra, Florida, May 11-13, 2022.

Following the COVID-19 cancellation of The 2020 and 2021 Sunshine Conferences, the 2022 Sunshine Conference promises to provide the opportunity to mingle with industry leaders from across Florida and the southeast, while taking in the breathtaking views and the exhilarating ocean breezes of the Atlantic.

Special Guest Speakers!

We will have Special Guest Speakers from Industry Leading Companies and other positions within from within Florida and across the country.

The Sunshine Conference offers an intimate and exclusive environment for our guests which allows for optimal networking, unique educational and thought provoking experiences, along with fabulous recreational selections to choose from - Golf at The Ponte Vedra Inn & Golf Club or The Marsh Landing Country Club, Fish along the shores of the Northeast Florida Atlantic Coast with the most experienced and salty sea captains available, or relax and enjoy a lovely spa package at The Spa at Sawgrass Marriott!

(Amenities subject to change.)

Our Agenda:

Wednesday, May 11th

5:00-7:00 pm Registration- Arbor Ballroom

6:30-9:00 pm Welcome Reception American Gator Club


Thursday, May 12th

Conference-General Session, Sawgrass Marriott

7:00-8:00 am Breakfast- Arbor Ballroom

8:00-8:15 am Opening Remarks- William D. “Bubba” Ryan-

8:15-9:45 am Keynote: Joint Presentation from
General Carl Horst and General Jay W. Hood- National Security

9:45-10:00 am Networking Break

10:00-10:30 am Steve Backman of Transcynd – “Current Industry Challenges”

10:30-11:00 am Jon Williams, David Grindley - “Virtual Reality Check”

11:00 am-12:00 pm Panel Discussion: 4 Senior Claims Executives share future   12:00-1:15 pm Lunch- Cascades Deck

1:30-2:00 pm Don Crouch, President Preferred Repair Network-
“Pandemic Proof Business: Building During Chaos” 

2:00-2:30 pm Hancock Claims – Jeff Rainsville, Brad Hancock 

2:30-2:45 pm Networking Break

2:45-4:00 pm Panel #2:  Tough Topics

4:00-4:45 pm RYTECH  RESTORATION: Jay Straughan & Randy Kerlin

4:45-5:00 pm RYTECH RESTORATION Closing Remarks: 
William D. “Bubba” Ryan

6:30-10:00 pm Dinner and cocktails at Aunt Kate’s St. Augustine
with Special Guest Marine Corporal Sargent
and Wounded Warrior Spokesman, Dan Miller

Friday, May 13th

Activity of Choice: Golf, Fishing or Spa Package

7:30 am-1:00 pm Depending on choice of activity 

(Amenities subject to change.)

Some of Our Prestigious Past Guest Speakers!



Karl Horst

Major General, United States Army (Retired)- Major General Horst (U. S. Army-Retired) retired from the United States Army on October 1, 2013 after more than 37 years of enlisted and commissioned service. During that time, he had the privilege to lead Soldiers at every level of the military, at home and around the world, in peactime and in combat. 

In his last assignment on active duty he served as Chief of Staff for U.S. Central Command at MacDill AFB, Tampa. His last command assignment was as the Commanding General of Joint Force Headquarters National Capital Region and the Military District of Washington.

Complementing his command experience, General Horst had staff responsibilities at several senior levels: Headquarters, Department of the Army; NATO Military Headquarters; U.S. European Command; U.S. Joint Forces Command; U.S. Northern Command; and finally at U.S. Central Command.

Upon retirement, General Horst followed an atypical career path and went into the automo-bile industry where he was the General Manager of a major car dealership. Following his pas-sion as a leader, General Horst authored the book “Common Sense Leadership,” with ten leadership lessons learned during his time in the Army. While he lectures on the subject of leadership and National Security issues, he also leverages his experience from the Middle East, lecturing on the contemporary geo-political and religious challenges of the Middle East 

and the Levant.

General Horst is a graduate of the United States Military Academy at West Point, the U.S. Army War College, and the NADA Dealer Academy.

Karl and his wife Nancy live in Tampa.  They have three grown children and nine grandchildren to keep them busy. 


Jay W. Hood

Major General, United States Army (Retired)- Major General Hood is a Distinguished Military Graduate of Pittsburg State University and was commissioned as a Field Artillery Officer in 1975.  

Throughout his career he served in numerous command and staff assignments in Europe, the 82d Airborne Division at Ft Bragg, NC, and the Middle East.  

Since the 9/11 attacks on the United States he focused on issues related to the Middle East and combating terrorism as the Chief Operations Officer for NATO forces in Kosovo, the Commander of Joint Task Force Guantanamo, the Commander of First Army Division East, the Chief of Staff, United States Central Command, and Director of the International Security Assistance Forces Liaison at the US Embassy Kabul, Afghanistan.  General Hood completed more than 36 years of distinguished service to the country as a United States Army Officer on March 1, 2012.

Since retiring General Hood has remained current on the range of geo-political issues burning in the Middle East.  He recently returned from 20 months in the United Arab Emirates where he provided strategic counsel to the UAE Land Forces as they sought to improve their overall military capability.  He has also provided advice to industry on the development of a wide range of commercial products with military application, often reducing time to adoption.   General Hood routinely speaks to a number of educational and civic groups on current national security and defense related issues.

Jay and his wife, Lynne, now live in Tampa, Florida and enjoy spending time with friends and family.


Dan Miller

Spokesperson- Dan Miller says he doesn’t see his life experiences as being his story. He prefers to call it his history. “We are all a product of our own personal histories,” says Dan. “The first step in really understanding a person or a subject is to understand the truth behind that history.” 

Dan’s history began in Chicago, Illinois, and for as long as he can remember, he wanted to be in the military. Throughout his military career with the U.S. Marine Corps, Dan served in many roles and deployed numerous times, including Desert Storm and twice in support of Operation Iraqi Freedom. When he retired in May 2015, he had given 29 years of service to his country – five years on active duty and 24 years as a reservist. He also worked as a police officer for 21 years and retired from the force in June 2015.

 Dan will be the first to tell you that he loved serving in the Marines and fighting for his country, but the years took their toll. 

“When you see the destruction, the lives lost, the sacrifices, and the suffering, it changes you. But when it was happening, I didn’t have time to process it. So I buried it. I had to, because there was always the next mission, the next rocket or improvised explosive device (IED) the next danger to prevent or avoid. 

Those experiences can’t stay buried forever.”

-Dan Miller


We wish to thank all of our guests and sponsors for making The 2019 Sunshine Conference a big success!

We hope you enjoyed being there as much as we enjoyed having  you!

The 2022 Sunshine Conference
May 11-13, 2022 
We look forward to seeing you again!

2019 Sunshine Conference Highlights!

Highlights From The 2018 Sunshine Conference

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